Does CCCR work for my insurance company?
We assist you by providing reasonable appraisals and assessment of the damaged property. We also assist in the settlement of your claim and repairs, as well as the restoration of your damaged property.

Does CCCR do construction work other than restoration?
CCCR is an independent, licensed, and fully insured general contractor. We have completed new and renovations of residential and light commercial projects in addition to restoration projects.

How long for equipment and dry time?
Generally it will be 3-4 days, depending on the severity and type of material being dried.

Can my carpet be saved?
This will need to be determined on an individual, case-by-case basis. The factors that must be considered are as follows:

• age of carpeting
• type of carpeting
• type of damage (fire, water, mold, smoke), and
• severity of damage

What is covered by Insurance?
In general, fire, water, mold, and smoke are covered, subject to limits and conditions of your individual policy. Asbestos abatement is not always covered, so we suggest that you refer back to your policy or your insurance carrier will be able to provide that information. The amount of your deductible is subtracted from your insurance payment and you are responsible for the deductible amount.

Is my house safe when water damage occurs?
This will depend on the extent of the damage. Basic safety rules: structural stability, turn off electrical, turn off water, turn off gas, monitor your pets, and PPE should be observed.

Should a more specialized company be contacted (water only, mold only, etc.)?
CCCR is IICRC certified and Bio Cleaning Service of America, Inc. trained. asd;flkjas;dlfjka;sldkf

What can I expect during Central Coast Casualty's initial visit?
A technician will:

• Assess the extent of damage
• Mitigation (dry out or board up)
• Assess if carpet/pad and or drywall removal is necessary
• Move furniture as needed
• Extract as much water from the floor
• Bring in equipment
• Tear out floor coverings
• Remove baseboard as needed
  
• Remove drywall and cabinetry as needed
• Keep equipment running to ensure proper and rapid drying
• Central Coast Casualty Restoration, Inc. will need to assess your home during the day to take moisture readings and move drying equipment, so a lock box will be put on front door to allow access