• info@cccrinc.com
  • (805) 466-5419                 Locally Owned & Operated

Burst pipes are an unwelcome surprise for any property owner! When pipes burst, the force and amount of water released can cause an insurmountable amount of damage instantaneously. Once you find a water emergency like this, you must act quickly.  

Whether you are a home or business owner, the first step after discovering your pipes have burst is to call in the professionals. Central Coast Casualty Restoration, Inc. has a team of professionals available 24 hours a day, 7 days to diagnose the cause of loss, stop it at the source, and begin the process of restoration. 

The Basics 

One of the most common reason pipes burst is a dramatic drop in temperature. Many homes do not have pipes wrapped in preparation for this type of temperature change. Freezing pipes do not burst for the reason many believe. When water freezes, the molecules crystalize, taking up more space than in liquid form. As the ice expands, it pushes water toward the closest faucet, building up pressure until the pipe gives way. 

In San Luis Obispo County, it is not uncommon for pipes to burst due to overgrown tree roots. As trees age, their roots grow towards the water source, warp, and compromise pipes and plumbing. 

Pipes can also burst from other issues like soil shifting, high water pressure, and/or corrosion. The good news is once we discover the source of the problem, we can remedy and take steps to prevent this from happening again.  

What You Can Do 

Cut the water source. If your pipes burst, it is likely you have walked into an active water situation. The first thing to do is locate your water supply and turn it off completely. If you think the leak from the burst pipes has reached electrical wiring, it may be a good idea to cut power to your property as well. This may mean you need to call your utility service providers for additional help. If you are uncomfortable, wait for professional help to arrive. Above all, stay safe.

Call Professionals. CCCR has a team of highly trained professionals on-call day and night to assist at the first sign of trouble. Our methods comply with the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). 

Call Your Insurance Company. After you are assured that the professionals are on the way, make sure you notify your insurance company and open a claim. Let your agent know that you have a trained restoration team on the way. Request your claim number. You will need this number throughout the restoration process. Your insurance company may give you specific information regarding exclusions or limits, so be sure to make note of this information.

Document. Document. Document. If it is safe and you have time to do so, go ahead and take pictures or video of the damages. Be sure to take photos of any individually insured pieces of property that have been damaged like artwork, heirloom rugs, or even furniture. Try to take the photo with the entirety of each room or area in the frame. These photographs are for your file and can be referred to later on. 

Secure Space. If it is clear you are unable to stay in your space, in the short (or long) term, reach out to your insurance adjuster immediately for alternative arrangements. Many insurance companies can walk you through this process. Depending on the coverage that you carry, you may be entitled to certain benefits.

Talk with your insurance provider to see if your coverage includes temporary placement.

Our Process 

Quick Response. When we receive a call for help, we respond quickly because our team understands that the quicker we get to work, the more likely it is that we will be able to save valuable property. When you make that call, one of our team members will be on the other end ready to dispatch a team of our restoration professionals to you. 

Assessment. Once we arrive at your property, a thorough inspection is always our first step. We must know precisely what type of water damage you have experienced. This is for both the safety of our team and the safety of you and your loved ones. This allows us to evaluate and create a plan of attack.

Planning. Our professionally trained estimator will develop a detailed plan for mitigation or remediation and restoration based on their evaluation. You can expect a scope of work, estimate of costs, and thorough documentation of all damages. Our priority is to get your property back to pre-loss condition as quickly and efficiently as possible. 

Communication. Once contracted, CCCR will assign a Project Manager to your job. This specially trained professional will be your point of contact throughout the entirety of your repairs. Your Project Manager allows you to feel confident in the work that is being handled. 

We will work closely with your insurance company, providing all necessary recommendations and documentation so that your claim can be processed smoothly. Our goal is relieving as much of the burden from your shoulders so that you can focus on your essential day-to-day duties. 

Execution of the Plan. If needed, our team will move in immediately to begin extracting water from your property. You can expect to see water extraction equipment, industrial dryers, dehumidifiers, and large fans. We use innovative moisture detection equipment to ensure that all moisture areas have been detected and a plan for eradication from your home before we begin the restoration process. 

Contents. When a home has incurred water damage, soft goods within the space (bedding, clothing, upholstered furniture, etc.) can get damaged. Our team is trained to carefully inventory, pack and remove those items from your property to be cleaned and/or stored. 

Once your property is at our facility, our technicians are specially trained to inspect, clean and store each item. Our goal is to return your property back to you, in pre-loss condition, as quickly as possible. We use only the safest, gentlest, and most effective cleansers on the market. 

If you prefer not to have your items removed from your home, you have the option of the cleaning to take place on-site. Please ask us about the possibility of this if it is important to you. 

Your Licensed Restoration Contractor. Depending on the level of damage to your property, demolition and repairs may be necessary. If so, CCCR is a fully licensed and insured General and Plumbing Contractor ready get to work immediately.

We can handle your project from start to finish, alleviating the need for multiple companies, contractors, and subcontractors, and allowing you peace of mind and security. 

Why Contact Us For Burst Pipe Repair? 

Central Coast Casualty Restoration, Inc. is available 24/7 when you call for help. We are a locally owned and operated family business that has been serving the Central Coast for over 30+ years. We take pride in our craftsmanship, which is why all work is warrantied. CCCR is contracted with most insurance providers, and we can deal with them directly to ease your burden. 

When you need burst pipe repair, contact us at (805) 466-5419 right away!

We work directly with insurance, 24/7 response