• info@cccrinc.com
  • (805) 466-5419                 Locally Owned & Operated

Sewage cleanup is gross. It’s that simple. And for the average property owner, it is a dangerous job without the proper knowledge, personal protection and equipment..

Whether you are a home or business owner, the first step after discovering you have encountered a sewage backup is to call in the professionals. Sewage cleanup is an emergency. Central Coast Casualty Restoration, Inc. has a team available 24 hours a day, 7 days a week for emergencies such as this.

The Basics 

No one wants to deal with the backup or overflow from a sewage line. It is messy! When waste is involved, calling for help from an experienced remediation team can be a matter of your own health and safety. No matter if the sewer is coming from toilets, broken pipes, city sewer mains, and/or private septic systems, wastewater damages your property and it also can bring unsanitary and unhealthy conditions.

It is full of harmful bacteria, fungi, viruses, and parasites. Some of these sewage bacteria can cause short-term health issues such as diarrhea, fever, cramps, and sometimes vomiting, headache, weakness, and loss of appetite. Some sewage bacteria and viruses can cause acute and long-term illness or disease.

Typically, the cause of sewage backup is the result of too much waste or a foreign object interrupting the flow of the sewage line. If you have a septic system, it could be that your septic tank has exceeded the space for waste. If there’s no room for the waste, the sewage will back up right into your home or business.

If your home or business is connected to a public sewer system, a sewer backup can occur if there is a clog on the main sewer line or if sewer lines are old or broken. 

Why do clogs occur? Someone may have flushed something that they shouldn’t have (but likely won’t admit to)—like paper towels or feminine hygiene products. Kids love to flush small toys or papers in order to watch them swirl in the tank. Old sewage pipes buried under the ground in your front or back yard may be competing for space with tree roots that can grow right through the pipes and cause a blockage. But we can help.

What You Can Do 

Call Professionals. CCCR has a team of highly-trained professionals on-call day and night to assist at the first sign of trouble. Our methods comply with the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and guarantee customer satisfaction. 

Call Your Insurance Company. After you are assured that the professionals are on the way, make sure you notify your insurance company and open a claim. Let your agent know that you have a trained restoration team on the way. Request your claim number. You will need this number throughout the restoration process. Your insurance company may give you specific information regarding exclusions or limits; be sure to make note of this information.

Document. Document. Document. In most circumstances, if the situation is determined to be safe, we recommend property owners begin taking photos of damaged property. In the event of a sewage backup, we recommend you wait until our team arrives. For the sake of your health, you shouldn’t expose yourself to potentially toxic sewage. 

Secure Space. If it is clear your property will not be habitable in the short (or long) term, try to secure alternative space. 

Depending on the size and scale of your sewage backup, you may need to consider relocating while your property is in the process of being restored. 

Our Process 

Quick Response. When we receive a call for help, we respond quickly because our team understands that the quicker we get to work, the more likely it is that we will be able to save valuable property. When you make that call, one of our team members will be on the other end ready to dispatch a team of our restoration professionals to you. 

Assessment. Once we arrive at your property, a thorough inspection is always our first step. We must know precisely what type of damage you have experienced. This is for both the safety of our team and the safety of you and your loved ones. This allows us to evaluate and create a plan of attack.

Planning. Our professionally trained estimator will develop a detailed plan for mitigation or remediation and restoration based on their evaluation. You can expect a scope of work, estimate of costs, and thorough documentation of all damages. Our priority is to get your property back to pre-loss condition as quickly and efficiently as possible. 

Communication. Once contracted, CCCR will assign a Project Manager to your job. This specially trained professional will be your point of contact throughout the entirety of your repairs. Your Project Manager allows you to feel confident in the work that is being handled. 

We will work closely with your insurance company, providing all necessary recommendations and documentation so that your claim can be processed smoothly. Our goal is relieving as much of the burden from your shoulders so that you can focus on your essential day-to-day duties. 

Execution of the Plan. If needed, our team will move in immediately to begin extracting water from your property. You can expect to see water extraction equipment, industrial dryers, dehumidifiers, and large fans. We use innovative moisture detection equipment to ensure that all moisture areas have been detected and a plan for eradication from your home before we begin the restoration process. 

Contents. When a home has incurred damage, soft goods within the space (bedding, clothing, upholstered furniture, etc.) can get damaged. Our team is trained to carefully inventory, pack and remove those items from your home to be cleaned and/or stored. 

Once your property is at our facility, our technicians are specially trained to inspect, clean and store each item. Our goal is to return your property back to you, in pre-loss condition, as quickly as possible. We use only the safest, gentlest, and most effective cleansers on the market. 

If you prefer not to have your items removed from your home, you have the option of the cleaning to take place on-site. Please ask us about the possibility of this if it is important to you. 

Your Licensed Restoration Contractor. Depending on the level of damage to your property, demolition and repairs may be necessary. If so, CCCR is a fully licensed and insured General and Plumbing Contractor ready get to work immediately.

We can handle your project from start to finish, alleviating the need for multiple companies, contractors, and subcontractors, and allowing you peace of mind and security. 

Why Choose Us For Sewage Backup Cleanup?

Central Coast Casualty Restoration, Inc. is available 24/7 when you need us. We are a locally-owned and operated family business that has been serving the Central Coast for over 30+ years. Our commitment is to meet your expectations and our priority is to return your life to normal as quickly as possible. CCCR is approved by most insurance providers and can deal with them directly to ease your burden. 

If you need sewage cleanup, contact us immediately at (805) 466-5419!

We work directly with insurance, 24/7 response